Dragonfly Café Supervisor

Reports to:   Dragonfly Café Manager

Salary:           £14.27 per hour

Contract:      Variable 

Hours:           At least 6 days per month (hours will usually be scheduled on a Thursday and weekends)

Based at:       Dragonfly Café, Lower Moor Reserve

Lower Moor Farm is one of our flagship reserves, a popular and hugely important site located in the Cotswold Water Park; it’s famous for its 3 main lakes, farmland and nationally significant grassland. The Dragonfly Café is a key part of the visitor journey at the reserve, ensuring all visitors have an enjoyable visit. 

As a Café Supervisor, you will be in charge of ensuring a well managed and efficient working shift at the Dragonfly Café. You will be managing the team, ensuring customer service is exceptional, that income targets are met and that we share the Trust’s cause with visitors.

This role will manage shifts at the café on days the Café Manager is not on site. When the Manager is on site, this role will work alongside the manager to run the shift.

There will be an expectation to manage our finance system, deal with invoices and purchase orders, and work with suppliers on ordering stock, as well as health and safety. 

Wiltshire Wildlife Trust is fully committed to safeguarding the welfare of all children, young people and adults at risk. All WWT staff will receive safeguarding training and must ensure that they comply with WWT’s safeguarding policy.

Wiltshire Wildlife Trust is an equal opportunity employer. We are committed to developing an inclusive and diverse organisation, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need talented people, and more diverse people, on nature’s side.  Wiltshire Wildlife Trust is an exemplary employer with high staff satisfaction and multiple benefits for employees. These benefits include: 

• Company pension & Salary exchange scheme
• Group risk insurance – death in service and income protection
• Employee Assistance Programme
• 28 days holiday inclusive of 8 Bank Holidays
• Staff discount at Dragonfly Café
• Free tea and coffee
• Cycle to Work Scheme
• Two staff wellbeing days per annum

A full job description and application pack is available to download below.

Closing Date: 9am on 3^rd August 2026

PLEASE NOTE: if interest is significant we reserve the option to close the vacancy early and conduct interviews on an as required basis. Should the vacancy remain open until the stated deadline then interviews will be held on Friday 7^th August 2026. 

Please submit your application to recruitment@wiltshirewildlife.org

Please note we are only able to accept applications via our application form and when completing the form please ensure you use the ‘supporting statement’ section to evidence how you believe you meet the essential and desirable criteria detailed in the Job Description. This information will be used in our short-listing process.

As a charity Wiltshire Wildlife Trust Ltd is committed to saving costs.  Therefore, if you have not received an invitation to attend an interview within one week of the closing date, you should assume that your application has been unsuccessful.